Payment Options
We recognize that with payment options, like with most things, there is not a one size fits all solution; this is why, for your convenience, we accept several payment options that fit within our Pay-at-the-Desk Policy. Our Pay-at-the-Desk Policy helps avoid the high cost of billing, thus keeping your visits less costly. All payments for services and insurance co-pays are due at the time of service unless you have arranged a payment plan with us before having your dental work performed.
Insurance
We accept most insurance companies’ Preferred Provider Organization (PPO) Plans and will file your claim as a courtesy to you. We do our best to gather your dental benefit plan information from your insurance company; however, the information that is provided to us varies from company to company. It is important for you to know your plan’s information, which your insurance company is obligated to give you.
Traditional Forms of Payments
We accept cash, checks, and major credit and debit cards. Please be aware, there is a $30 fee for returned checks.
Flex and Health Spending Accounts
We accept payment from these accounts, if payment is through a major credit or debit card. We will be more than happy to provide you with any receipts that you might need for these accounts.
0% Interest Options
We accept Care Credit. They offer a 0% interest options ranging from 6 months
to 18 months. For more information on these options, please visit their web sites.
Billing
We do our best to accurately estimate what your dental benefit will be from your insurance company; however, this is not always possible. If, for any reason, your insurance company does not pay the estimated amount and a balance remains on your account, there are three ways in which to remit payment:
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1) Pay in person by stopping by our office
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2) Pay over the phone by giving us a call
3) Mail your payment to the office
Grove Park Dental Group
Attn: Billing Department
415 Poplar Avenue Suite 406
Memphis, TN 38117